Department of Health

Continence Aids Payment Scheme

The Continence Aids Payment Scheme (CAPS) is an Australian Government Scheme that provides a payment to eligible people to assist with some of the costs of their continence products. If you have permanent and severe incontinence and you are an Australian citizen or permanent resident 5 years of age or older you may be eligible for CAPS. 

For more information about CAPS please choose one of the following links:

The CAPS application form and guidelines can be downloaded on the Application Form and Guidelines page. You can also download:

If you would like to enquire about the CAPS application process, CAPS payments or report a change in circumstances, please contact Medicare on 132 011 or the CAPS Team on 1800 239 309, 8.30am to 5.00pmAEST, Monday to Friday.

For free continence information, referral services and advice about continence products from a professional continence nurse contact the National Continence Helpline on 1800 330 066, 8.00am to 8.00pm AEST, Monday to Friday.